La Nomada AI Logo
Logistics & Distribution

Workflow Optimization & Manual Labor Reduction

Process mining and automation across manufacturing and logistics

Client

LogísticaExpress SA

Industry

Logistics & Distribution

Country

Costa Rica

Size

100-200 employees

The Challenge

Logistics operations involved 50+ manual handoffs per shipment (order entry, barcode scanning, manifest creation, routing, tracking updates). Peak processing took 8+ hours per shipment. 15% of errors required rework. No real-time visibility into operations.

Our Solution

End-to-End Workflow Automation & Real-Time Visibility

Deployed process mining tools to map all workflows, identified bottlenecks, and automated 80% of manual touchpoints. Integrated RFIDs, mobile scanning, and AI-driven routing. Connected to customer, vendor, and payment systems.

Workflow process mining to identify automation opportunities

Automatic order ingestion from email/EDI/API

Computer vision for barcode/label verification

AI-optimized route planning (cost + time)

Real-time shipment tracking with predictive ETAs

Integration with carrier systems (DHL, FedEx, UPS)

Automatic manifest generation with compliance checks

Exception handling with intelligent escalation

Real-time dashboard for operations visibility

Integration with Slack/Teams for status notifications

Mobile app for drivers with offline capabilities

Technologies Used

Process Mining (Celonis / UiPath Automation Suite)Computer Vision for barcode readingIoT/RFID for real-time trackingRoute optimization algorithmsMobile app developmentAPI integrations with carriers & payment systems

Results Achieved

45 minutes

Processing Time per Shipment

From 8+ hours to 45 minutes (89% reduction)

-35%

Manual Operations Staff

15 staff reassigned to customer service & sales

-91%

Error Rate

From 15% to 1.3% rework rate

+22%

On-Time Delivery

From 78% to 95% on-time shipments

+45%

Throughput Capacity

Same staff handling 45% more shipments

Return on Investment (ROI)

Cost Reduction

Substantial savings through labor reallocation and error reduction

Payback Period

Achieved within several months

Time Saved

500+ hours/month in manual processing

Accuracy

98.7% accuracy vs prior 85%

Client Testimonial

"We went from manual spreadsheets and phone calls to a fully automated system. Our team actually knows where packages are in real-time. Customers are happier, shipments are faster, and we have room to grow without hiring 10 more people."

Francisco Díaz

CEO, LogísticaExpress SA

Let's discuss your project

Have a similar challenge? Contact us today

Contact Us Now

La Nomada AI — AI Automation & Business Solutions

La Nomada AI is a technology company specializing in artificial intelligence solutions that automate business processes, reduce manual labor, and drive growth. Our core services include document automation, custom AI agent development, BigData analytics, Natural Language Processing (NLP), and Computer Vision.

We help businesses of all sizes — from startups to enterprises — adopt AI-powered automation to cut costs by up to 90%, accelerate workflows, and make smarter data-driven decisions.

Our AI Services

Document Automation
AI-powered extraction, analysis, and processing of invoices, contracts, forms, and any document type. Supports OCR, handwriting recognition, and multilingual documents.
Custom AI Agents
Intelligent agents for WhatsApp, Telegram, and web chat that automate customer support, fill databases from voice messages, manage CRM follow-ups, and streamline internal workflows.
BigData Analytics
Transform raw business data into actionable insights using AI-powered analytics, predictive models, and real-time dashboards. Make data-driven decisions with confidence.
NLP Services
Natural Language Processing for text classification, sentiment analysis, content generation, and multilingual understanding. Extract meaning from unstructured text at scale.
Computer Vision
Visual AI for quality inspection, object detection, image classification, and automated visual analysis. Applicable to manufacturing, healthcare, retail, and security.
Smart Websites
Websites with built-in AI: visitor insights, automated support agents, CRM integration, and real-time analytics to convert visitors into customers.
Social Media AI
AI agents that create engaging, relevant social media content — not to sell, but to tell your brand story and spark customer curiosity.

Frequently Asked Questions

How can AI automation help my business?
AI automation reduces repetitive manual work by up to 90%, accelerates document processing, enables 24/7 customer support via AI agents, and converts raw data into business insights — all leading to significant cost savings and competitive advantage.
What is the cost of implementing AI solutions?
Costs vary based on complexity and scope. We offer a free initial consultation to assess your needs, then provide a detailed proposal with transparent pricing. Most clients see positive ROI within 3-6 months.
Can you build a custom AI agent for WhatsApp?
Yes. We specialize in building AI agents that work on WhatsApp, Telegram, web chat, and internal tools. These agents can handle customer inquiries, process voice messages into structured data, and integrate with your existing CRM and databases.
What technologies do you use?
We use state-of-the-art AI technologies including GPT-4, Claude, custom fine-tuned models, LangChain, vector databases, Next.js, Python, TensorFlow, PyTorch, and cloud infrastructure (AWS, GCP, Vercel).